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I really enjoy shopping here. The sales people are very helpful without being pushy. Every time I come here, I tell them what I am looking for and they help me find it. Thanks for your help, Caroline!

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We have visited and purchased from this Asheville location many times in the past, but our best experience to date was recently while working with Lisa Young. She was very knowledgeable, willing to help us select the size and type of rugs we desired and helped us with a special order to complete our purchase. After that, she made certain that the right people assisted us with shipping to another location where we will use the rugs purchased. Everything was made as easy and smooth as possible and we will certainly return to see more items in the future. And,...

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My husband travels back and forth to Asia for work. We just finished with a renovation and are putting furniture and accessories in place. Since he is here for a limited time, I tried to find a nice rug for our new space myself, but must admit that I am not very good at it. I worked with Lisa Young at the Asheville store. She was extremely helpful to me. I went home thinking that I had made a good choice. Unfortunately, I did not. The next day my husband came back to Rug and Home with me determined to...

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I want to compliment Patty and the other staff members that helped me select rugs. A couple weeks ago I had the staff pull several rugs and they all worked with me on a Sunday afternoon for about 3 hours. I bought 4 rugs and started placing them in various rooms the next week. They were perfect except for one. We brought that back by the next Sunday at 5:30! Patty and the team worked hard and we found one and I left with the perfect rug by 6. Not many people in customer service these days would have worked...

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This is a thank you for Dana at the Pineville store for helping my wife and me with information related to accessories for the home.

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I purchased an oriental rug which I absolutely loved; however when I got home I realized the type of oriental rug was not a good fit for me. I called our sales person, Michael Tenney and let him know I was bringing it back. Showed up on Day 7 and he was available and we talked about the rug and what worked for me. So we looked for another rug. I thought it was considerate when he asked if I was comfortable with the price I had paid which was twice what I had planned to do. I appreciated that...

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We were looking for rugs and went to Rug & Home in Kannapolis, NC.Janice King worked with us and was so helpful. She walked with us through the showroom and showed us rugs that she thought would work in our price range and colors. I had taken some fabric with me. We found the perfect rugs. Janice made our shopping experience great. We will definitely go back there to shop.

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We had been looking for a rug and could not find what we wanted in our size and price range. We went to Rug&Home in Asheville, and Victoria met us and guided us through the showrooms, showing us what we could get in our price range, after telling her what we wanted, we found the PERFECT rug! It was a pleasure shopping here and I definitely recommend them.

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