Gift the gift of just the right rug or home furnishings with a Rug & Home gift card. Gift Cards purchased online can only be used for online purchases for a gift card for in store purchases please call (877) 784-4663.
Shipping & Returns
This item ships FREE via either UPS, FedEx, or freight within the delivery time frame quoted.
If the rug is oversized, 9x12 and larger, it will ship by freight carrier and may require a longer lead time for delivery. Large freight trucks will require an appointment for delivery. If for any reason the freight truck cannot reach your home you will be asked to meet the delivery truck at a nearby drop off location. If you have any questions, please contact customer service at firstname.lastname@example.org or call 1-877-RUG-HOME (877-784-4663).
We at Rug & Home want you to be 100% satisfied with your purchase and, to ensure this, we have a convenient 7-day in-home-trial-policy for non-custom rug purchases. If you are not completely satisfied with your purchase, you may return it within 7 days from the date the merchandise was delivered for a full refund (excluding return trip shipping fees).
Clearly marked custom made to order rugs and (opened) rug pads are non-refundable and are considered final sale. Any cancellations or changes to a custom rug order must be made within 24 hours or before production has started. Please see our Return Policy for complete details.